CMMS by HDS
Requests arrive through the portal, text, chat or phone and appear in a single queue for triage. A coordinator reviews urgency and asset history, assigns the right technician and sets expectations with the site so the job starts cleanly. The technician updates progress from the field and closeout generates a complete record tied to the asset and the location.
Licensed trades and compliance
HDS CMMS highlights trends by site, asset and category so you can reduce repeat calls, plan replacements and direct preventive work where it matters most. Leadership gains clear visibility and finance receives detailed backup for every invoice.
How it works.
The dashboard shows status from received to in progress to completed along with time on site, technician notes and parts on order. Photos and closeout details appear as they are captured so operators and leaders act on facts rather than follow‑up messages. Asset and site histories grow automatically with every ticket.
Vendor options
HVAC‑R, electrical, plumbing and general construction work is performed by licensed professionals. Each job is documented with photos and notes to support audits, food safety programs and environmental requirements common to grocery, convenience and pharmacy operations.
Reporting and planning
We configure locations, key assets and preferred vendors, align communication preferences and run a focused pilot across a handful of sites. Once the workflow is validated we scale to the rest of the portfolio with the same standards of response and reporting.
Local coverage
Replace scattered emails and vendor sprawl with a single source of truth. Request a demo and see how HDS CMMS can cut costs, speed response times and improve compliance.
