“Data‑driven decisions start here.”
Run Maintenance Like a Pro
Whether you operate a single restaurant or a nationwide portfolio, our CMMS delivers the data you need to keep facilities running smoothly and vendors accountable. Eliminate guesswork and focus on serving your customers.
Submit Service Requests in Seconds
Filing a work‑order request shouldn’t require a lengthy phone call or a complex ticketing system. Our Service Request app lets you enter all the essentials—location, trade or equipment type, priority and any photo attachments—in just a few quick steps from any device. Once submitted, your request feeds directly into our live dashboard and alerts our call‑center team. They follow up with your chosen vendor (or ours) and keep you informed every step of the way. The result: no duplicate service calls, fewer data entry errors and faster dispatches.
Stay on Top of Every Work Order
Need to update the status of an existing ticket? Our Work‑Order Status app makes it easy. Simply enter the work‑order ID, select the current status (Received, Dispatched, In Progress, On Hold, Completed or Cancelled), assign a technician and add any notes. Updates instantly reflect in the customer dashboard and notify our call‑center team, ensuring everyone—from your staff to our vendors—is on the same page. No more phone‑tag or “lost” work orders; accountability is built in.
Configure Your Custom Call‑Handling Playbook
Every organization handles service calls differently. Our SOP questionnaire captures your preferred vendor policies, authorized roles, escalation paths and emergency definitions so our call‑center can route and prioritize requests just the way you want. You’ll specify who can request service, how many locations and staff you have, whether managers can bypass the vendor list in an emergency, and what constitutes a P1, P2 or P3 issue. Once you submit the questionnaire, we configure a custom call‑handling protocol that mirrors your internal processes.
